Sales Representative: Car Sales - East London, South Africa - Avis

Avis

Verified Company

East London, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Key deliverables and outputs

Meet and greet customers
Establish customer needs and present suitable options
If sale is successful, complete Offer to Purchase with customer and obtain relevant documentation as per procedure
Arrange demo or test drive for customer as per procedure
Prepare Deal file and hand over to F & I Business & Branch Manager for sign off
Continuously follow up with F & I Business Manager on finance status and keep customer informed
Once finance is approved, prepare vehicle and schedule date of delivery with customer
Explain 30 day exchange plan to customer
Ensure all fitments are completed prior to delivery
Complete a VTC for delivery of vehicle and obtain authorising signature
Deliver vehicle, explain features and hand over associated documents and keys as per procedure
Obtain signature of customer and file completed Deal file
Follow up post

- delivery with customer as per procedure

Follow up on leads within 1 hour
Knowledge of vehicles and Avis Car Sales products and services must be current
Register vehicle and obtain license plates prior to delivery
MIO forms are completed for every sale and filed in Deal file
Ensure all outwork have a matching order and invoice is received upon completion of work
Complete daily activity sheets and present progress to manager weekly
Obtain tradein evaluation from manager and inform customer of offer for vehicle
Complete forms, collect relevant documents and ensure settlements are done timeously as per procedure for tradein vehicles
Follow up on payout from banks as per procedure
All queries are responded to within same day
All customer complaints are communicated to manager and resolved same day
CSI follow ups are actioned monthly as provided by Manager
Inspect cleanliness of vehicle prior to delivery and of vehicles parked on showroom floor
Stock on showroom floor is presented and priced correctly
Showroom and work stations are kept clean and tidy
All Deal files are accurately filed
Attend Redline team meetings monthly
Attend regional sales meeting quarterly

Academic Qualifications

Essential:

Matric with minimum E aggregate
Code 08 unendorsed driver's license

Advantageous:

Sales courses/certificates will be advantageous

Work Experience

Essential:

Minimum 2 years work experience
Previous sales/ Vehicle sales experience preferable

This job requires that the employee maintains the highest level of Honesty and Integrity as he /she will have access to company assets, cash handling and confidential record storage areas.

This requires that a formal personal background check is undertaken.

**In ensuring a safe working environment for all, Avis will prioritise vaccinated employees in the recruitment process. Applications Closing date 22/02/2023