German Speaking Customer Service Ambassador Job - Cape Town, South Africa - Language Recruiters

Language Recruiters

Verified Company

Cape Town, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Are you fluent in
German and ready to showcase your exceptional customer service skills in the vibrant
Cape Town, South Africa? Join a dynamic hospitality company as a
German speaking Customer Service Ambassador and be part of an incredible team that creates unforgettable experiences for their guests.

Get ready to immerse yourself in the world of hospitality and make a lasting impact on travellers from around the globe Does this
job sound perfect for you? Keep reading

Your key
job responsibilities as the
German speaking Customer Service Ambassador in
Cape Town, South Africa will include:

Serve as the voice of their hospitality company, providing friendly and professional assistance to
German speaking guests throughout their stay
Greet guests with a warm smile, ensuring a smooth checkin process and answering any questions they may have about our facilities, services, and local attractions
Act as a knowledgeable guide, offering personalised recommendations on dining, entertainment, and sightseeing options, tailored to each guest's preferences
Handle guest inquiries, requests, and concerns with efficiency and a positive attitude, going the extra mile to ensure their comfort and satisfaction
Collaborate with various departments to address guest needs promptly and exceed their expectations
Maintain accurate records of guest interactions and feedback, providing valuable insights to enhance our overall guest experience

Requirements for this
German speaking Customer Service Ambassador job in
Cape Town, South Africa:

Fluent in both
German and English, with excellent verbal and written communication skills, to provide top-notch customer service to their
German speaking guests
A passion for hospitality and a genuine desire to create memorable experiences for their guests, ensuring they feel welcome, valued, and wellcared for
Outstanding interpersonal skills and the ability to connect with people from diverse backgrounds, making them feel at home away from home
Strong problemsolving abilities, with the flexibility to handle unexpected situations and provide creative solutions to meet guest needs
Previous customer service experience in the hospitality industry is preferred but not essential—what matters most is your passion and dedication to delivering exceptional service

If you wish to view additional German Language jobs, please click through to our
job section.