Field Technician - East London, South Africa - BHBW South Africa Proprietary Limited
Description
Purpose of the Role
Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements.
Key Performance Areas
- Understand and implement preventative maintenance.
- Identify and target opportunity for customer work.
- Fault finding
- Travelling to different customers on site
- Assemble IC and Electric machines in accordance with BHBW and Hyster standards.
- Fit Telematics black boxes to the machines
- Assist with the loading and unloading of containers.
- Partake in new machine stock take as and when required.
- Complete the PDI process and sign off new machines.
- Understanding of supplier warranty systems, policies & procedures
- Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site.
- Provide mentorship to apprentices assigned to you.
- Maintain professional image when representing BHBW.
- Control own admin (labour booking, service reports, part returns, expenses etc.)
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
- Maintain a safe working environment (according to safety policy and procedures)
- Adherence to any reasonable instruction
Qualification, Experience and Competencies
Minimum Qualification
- Grade 1
- Qualified in relevant trade (e.g., Diesel Mechanic)
- Driver's license
- Code B
- Valid forklift license
- Experience on working of forklifts or earth moving equipment.
- 34 Years in the same position
- Sound interpersonal and communication skills
- Basic trouble shooting and problemsolving skills.
- Machine specific technical knowledge and skills
- Technical report writing
- Basic business and financial understanding
- Applicable product knowledge
- Customer orientation
- Able to work without supervision.
- Good knowledge of Hydraulics
- Willingness to work overtime and standby.
- Good auto electrical knowledge would be an advantage.
- Ability to work on all types of fork trucks including Big Trucks
- Have a good selection of tools.
- Teamwork
- Computer literate and basic understanding of forklift software
- Ability to work under pressure and meet deadlines
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