Auto Glass Supervisor - Johannesburg, South Africa - Qinani Personnel
Description
Handle incoming calls from clients and Brokers then log casesRegister windscreen claims
Validate clients policy
Contact client to confirm vehicle and personal details
Source clients vehicle glass to be replaced
Dispatch appointments
Follow ups with clients, technicians and branch administrators
Handle queries and complaints from clients, key clients and brokers
Good communication skills (both verbal and writing)
Creative Skills
Strong analytical and Problem solving
Interpersonal relations and ability to interact with people
Teachable attitude and ability to work under pressure
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