Order Management Lead - Johannesburg, South Africa - Haleon
Description
Job Description:
Site Name:
South Africa - Gauteng - Johannesburg
Posted Date:
Jan
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people.
By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science.
What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.Main role focus
- Owns the customer relationship from a Customer Service perspective
- Is close to the Sales Team and is aware of promotional activity, new stores, new products, changes etc. in the customer's Supply Chain
- Key communicator with customer on all aspects of their orders
Qualifications & Experience:
- Matric / Senior Certificate
- 2 years of experience in a Customer Service/Call Centre environment
- SAP in the Order Processing experience, using the SAP system directly for order entry, management, release etc.
Qualifications & Experience:
- Tertiary or Customer Service/Logistics /Data Analytics/Supply Chain Qualification (NQF level 6 minimum)
- MS Office Skills & Excel (Advanced)
Additional Skills:
- Proven excellent communication skills
- Ability to work in a challenging and diverse environment with a wide variety of stakeholders
Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.GSK Consumer Healthcare South Africa (Pty) Ltd,
Member of the Haleon Group
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.Haleon is an Equal Opportunity Employer.
All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment.
This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.
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