Conference & Banqueting Manager - Cape Town, South Africa - HotelJobs
Description
The permanent position entails maximizing sales and revenue through customer satisfaction and employee engagement.Main Responsibilities include but are not limited to:
- To manage the smooth running of all meetings, conferences, banquets and events
- Be able to lead and motivate a team, train and develop staff in line with company SOP's
- Forecast and roster according to budget and business levels
- Excellent communication, interpersonal and leadership skills
- Excellent delegation, negotiation and people management skills
- Be creative and innovative in terms of menus, preparation and presentation
- Comply with all health and safety regulations
- Report to management regarding sales results and productivity
Essential Requirements:
- Proven conference and banqueting experience withing hotels / corporate catering
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Competence in delegating and multitasking
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage staff and meet financial targets
- Guestoriented and serviceminded
- Culinary school diploma or degree in food service management or related field Reporting to: Guest Experience Manager
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