Sales Floor Manager Cape Town Tile and Building - HotelJobs
Description
Sales Floor Manager | Cape Town | Tile and building industryThe position of Sales Floor Manager has become available with our client in the tiling and building industry. The position will be primarily responsible for leading a team based at their offices in Paarden Eiland, Cape Town.
The working hours will be Monday to Friday 08h00 - 17h00, along with the requirement to work alternative Saturdays and Public Holidays.
KEY RESPONSIBILITIES
- Manage and mentor the sales team on service standards, product knowledge, and customer interaction
- Resolve customer queries and complaints promptly
- Develop and maintain high customer satisfaction levels
- Drive sales by ensuring that deals are closed by internal Sales Representatives
- Setting and monitoring sales budgets (monthly and annually) and achieving sales targets
- Ensure displays and pricing on the sales floor are updated and correct
- General upkeep, maintenance, and attractiveness of the sales floor
- General sales administration
- Ensure compliance with company policies and procedures
- Preparing training programs and training reps on weak areas
- Monitor and control days off and leave
- Using the disciplinary procedures, if appropriate, to correct unacceptable behaviour
- Monitor reps attendance and conduct and initiate appropriate counselling or disciplinary action where necessary
- Liaise with the Head Office Marketing Department and Branch Manager in creating the monthly advertising schedule, input on current adverts and advise on current in store trends
- Responsible for opening and closing of store as per internal roster
KEY REQUIREMENTS
- Matric
- Qualification in Management advantageous
- Minimum 5 years sales management experience
- Strong leadership and supervisory skills
- Excellent communication and interpersonal skills
- Problemsolving and decisionmaking capabilities
- Must have strong attention to detail, administrative and organizational skills
- Proficiency with MS Office and ERP systems
Start Date :
ASAP
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
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