Retail Store Leader - Durbanville, South Africa - Wellness Warehouse

Wellness Warehouse

Verified Company

Durbanville, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Title:

Store Leader

Location:

Store

Department:

Retail - Operations

Reporting Line:

Area Manager

Job Purpose:

To deliver exceptional customer experiences through maximizing selling opportunities as well as managing costs, driving operational excellence and leading a motivated team to ensure profitability.

AREAS OF RESPONSIBILITY:

Customer Experience

Be professional
Manage customer interactions, complaints and requests
Optimise selling space and drive replenishment to ensure stock availability
Conduct floor walks to ensure housekeeping disciplines are adhered to

Store Profitability

Sales meet or exceed targets
GP reduce wastage & improve stock accuracy within benchmarks
NP reduce controllable expenses in line with budgets
Interpret Income Statement information and formulate and implement action plans
Identify challenges, trends and opportunities to drive continuous improvement
Ensuring that monthly store audit benchmarks are achieved and improved upon
Effective stock control and stock management

Store Disciplines & Productivity

Risk Management

Effective cash handling procedures and controls

Lead, develop and retain team members

Performance development culture and team effectiveness
Leading, developing and coaching the team
Basic IR

JOB SPECIFICATIONS:

Grade 1
Business/Admin qualification a retail management diploma or degree would be advantageous
Minimum 5 years retail experience sales, merchandising and admin experience (including 23 years managerial experience)
A genuine interest in health and wellness brand ambassadors
Fully computer literate
Strong written and verbal communication skills
Ability and willingness to work weekends and extended retail hours
Proficiency in stock management, cost control and cost management
Own transport essential
Competency Assessment Achieved

OFFER:

Remuneration based on a 'cost to company' model and performance incentives.
All permanent team members are required to join the company's provident fund and risk benefit.
Medical aid options are available.
20 days annual leave
Birthday leave
Team member discounts on in-store and online purchases
Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)