Senior Medical Technician - Cape Town, South Africa - Staffworx

Staffworx

Verified Company

Cape Town, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

SENIOR MEDICAL SERVICE TECHNICIAN - CAPE TOWN

Basic Salary R17500 to R19000 per month

Travel Allowance R5000

Discovery Heath (50%)

Retirement Fund 7.5% of salary contributed by both employer and employee

Fuel Card

Quarterly Commission

Cellphone Allowance

Position Description:

The Senior Service Technicians responsible for building long-term relationships with customers, work closely with customers, and acting as an all-round business consultant to identify how Leading company can assist in improving the effectiveness and quality of products through preventative maintenance and care.

Essential Duties and Responsibilities:
Include the following; other functions may be assigned as business conditions change.

Achieving sales targets
Maintain and develop strong relationships with existing customers
Build relationships with customers to develop new business by analyzing their needs
Reporting on activities, planners, forecasts, competitors info, install base and database maintenance
Frequent assessments & equipment validation in hospital wards and other medical facilities
Liaise closely with customers and manage expectations on services pending
Qualify business potential customers and execute plans efficiently
Inservice training and product education on all products sold
Providing customers with solutions to extend the life span of their equipment
Promote extended warranties, Service level agreements and planned preventative maintenance plans
Maintain good track records on existing service level agreements and extended warranties
Provide market activity updates and business growth opportunities
Create new business ideas and strategies
Represent Leading company at trade exhibitions, symposiums, events and demonstrations
Liaise with operations department to check on the progress of existing orders
Liaise with customer services on all quotes and orders pending
Build strong relationships with technicians
Communicate effectively with the technicians to manage execution tasks
Keep a strong follow up on all open quotes
Keep up to date with Leading company product knowledge

Administrative Duties:

Track sales and order process management
Validate assessment reports and quotes
Submit weekly planners and update daily reports on tasks completed with relevant outcome and/or actions needed
Forecasting/pipeline management
Presentations and customer proposals

Qualification (Knowledge, Skills and Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required:

Grade 12 or equivalent.
Sales and technical tertiary qualification would be preferred
At least 35 years' work experience in a similar role, with proven sales track record.
A good understanding of Government and private hospital relations is essential
Customer Service Orientated and focused
Valid driver's license and reliable own vehicle
Ability to work independently
Available to work outside of normal office hours, as per customer requirements
Ad hoc travel and visits to regional provinces.

It will be expected of the incumbent to live up to and embrace the Core Values as part of their leadership example.

Updated CV in Word format with face photograph with starting and end dates of employment
Copies of ID, Drivers, Certificates etc.
References at each work

KINDLY ANSWER FOLLOWING QUESTIONS:

Are you working currently? If not please indicate your availability / Notice Period
Previous/Current salary earned?
Salary Expectation?
Where are you currently residing?
Kindly indicate why you are currently in the market for a new career?

Salary:
R20, R25,000.00 per month

Ability to commute/relocate: