Administration (Validations) Consultant - Nuweland, South Africa - PPS Recruitment

PPS Recruitment
PPS Recruitment
Verified Company
Nuweland, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Job Advert Summary:

This role is responsible for the complete validation of client instructions and requests.

The incumbent is a Validations Consultant, ensuring accurate and efficient processing of instructions whilst strengthening and maintaining relationships between clients /intermediaries and the Company.

Working across the operations team to meet the standard service level agreements.


Minimum Requirements:


  • Relevant supporting tertiary qualification is a pre-requisite.
  • A minimum of 5 years' experience in an administration environment within financial services / LISP / Asset Management environment would be an advantage.
  • MS Office - intermediate level of MS Word & Excel.

Ideal competencies & attributes:

  • Technical knowledge
  • Attention to detail
  • Planning & organising
  • Communication skills
  • Client centricity
  • Results driven
  • Team success
  • Building & maintaining relationships
  • Resilience
  • Business acumen

Duties and Responsibilities:


  • Validation for all PPS Investments LISP and Asset Management offering
  • Coordination of Section 14 and 37 transfers
  • Ensure that each intermediary is licensed to sell our Products
  • Handling enquiries from client intermediaries and broader distribution force with first time resolution
  • Maintenance of commission arrangements with intermediaries
  • Management of documentation iro FICA & FAIS legislation and other regulatory requirements
  • Ensure our client and intermediaries comply with all regulatory requirements
  • Update client information on CRM
  • Management of stakeholder relationships to ensure improved client experience
  • Ensure all clients instructions are processed timeously and accurately
  • Follow up on all pending instructions
  • Ensure our clients comply with the prudent investment guidelines
  • Manage work allocated to you
  • Responsible to ensure that all client documentation is stored electronically as per company policy
Prioritise all work allocated to administration and all client instructions within standard level agreements

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