Life - Sales Consultant - Bryanston, South Africa - Level-Up
Description
Qualification & Experience:
- Matric / Grade 1
- FE
- Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper).
- 3 years call centre sales experience.
- 1 year outbound call centre sales experience.
- 2 years Life Insurance experience.
- Fluency in English is essential plus one other official language.
Responsibilities:
- To maximise policy sales and monthly written premium in a compliant and customer centric manner.
- To be responsive, courteous and professional in dealing with our clients supporting lead providers and customers.
- To execute the sales process with skill, knowledge, diligence and integrity.
- To optimise each lead by selling additional products where these are available.
- To use appropriate interpersonal skills and communication methods to gain acceptance of our clients products from potential customers.
- To accurately identify the needs of the customer by asking effective questions and listening attentively.
- Match benefits accordingly and demonstrate how a product satisfies their needs.
- To understand objections and overcome them with an appropriate response.
- Strive to become an expert in your field through observation and collaboration.
- To continuously improve skills through practicing areas identified for improvement.
- To share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team.
- To be selfmotivated, maximise productivity and able to manage one's time effectively when working from home.
Purpose of the role:
Non-technical Skills:
- Sales Driven.
- Goal Orientated.
- Self-Accountability.
- Time Management.
- Excellent verbal and written communication skills.
- Computer Literate.
- Needs Analysis Skills.
- Attention to Detail.
- Problem-Solving.
- Adaptability to Change.
- Stress Tolerance.
- Resilience.
- Driven and Motivated.
- Negotiation Skills.
- Compliance and Rule Orientated.
- Strong Work Ethic.
- Proactive.
- Deadline Driven.
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