Adviser Assistant - Tygervalley, South Africa - PSG Insure
Description
The Adviser Assistant will be responsible for coordinating and managing the Personal Lines underwriting, claims and administration processes and to assist the broker.
Responsibilities:
- Liaising with clients
- Prepare new business and personal lines quotations
- Issuing new policies, renewals, and endorsements
- Negotiating renewal terms and preparing the renewal documentation
- Register and process claims
- Recordkeeping (electronic)
- Provide regular feedback to relevant parties (client/stakeholders)
- Obtaining the correct information from clients, recording details and information accurately on the relevant systems
- Provide administrative support
Skill sets required:
- Grade 1
- Computer literate (MS Outlook, Excel, and Word)
- Successfully completed the RE 5 Examination (Representatives)
- NQF Level 4 Short Term Insurance qualification, alternatively studying towards such a qualification
- DOFA confirmation from FSCA
- Personal lines experience
- A minimum of 5 years ́ working experience within the Insurance industry
- Good verbal and written communication skills (Afrikaans and English)
- Fully competent with PSG Platform and MyPractice systems
- Good administration, organisation, and planning skills
- Good multitasking and time management skills
- Highly reliable, adaptable, and resilient
- Highly client focused with good interpersonal skills
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