Store Supervisor Mr Price - Vanderbijlpark, South Africa - Mr Price Group

Mr Price Group
Mr Price Group
Verified Company
Vanderbijlpark, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

purpose


Support store management in the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.


key responsibilities
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Sales & Customer Experience Management:

  • Drive sales through the implementation of customer experience processes to meet customer service standards and achieve sales targets.
  • Meet customer service standards and achieve sales targets. This includes new account/membership targets.
  • Maintain floor housekeeping and visual merchandise standards.
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Team Management:


  • Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values.
  • Provide ongoing coaching & mentoring to enable and upskill store associates.
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Stock Management:


  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
  • Oversee the general maintenance of the stockroom to meet housekeeping standards.
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Risk Management:


  • Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.)
  • Ensure and enforce overall compliance to policies and procedures.

requirements

  • Grade 1 2 to 3 years' experience in retail supervisory capacity.
  • Knowledge on sales & service management.
  • Proficiency in MS Office.
  • Effective Communication skills.
  • Business understanding of retail trade, brand, customer & product.
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