Control Room Operator - Midrand, South Africa - Afrirent Auto
Description
As Afrirent Holdings, we looking for a Control Room Operator to join one of our subsidiaries, Afritracker (Telematics), to assist and support projects with information and alarm handling (battery disconnect, panic, exit area, high risk area, etc.
If you have worked in a similar environment before doing the similiar job then please do not look any furtherRoles and Responsibilities
- Monitor emergency alerts received by fleet and close alarms with comments e.g battery disconnected, location exit, panic alarm, etc
- Provide the client with the necessary operational reports of the fleet on a daily e.g Vehicles speeding reports, vehicle km usage reports, etc
- Advice Head Office on vehicles which are available for repair and installation
- Update the system the system with the relevant contactable reference in events of emergency and informational feedback
- Do customer client care on vehicles and client status handling
- Monitoring of client's vehicles and reporting on vehicles which are in areas of unknown and unauthorised abuse of vehicles
Qualifications
- Minimum: Matric (Gr.12)
Experience
- Minimum: 12 years in Call center/Tracking Environment.
Knowledge
- Vehicle types
- Computer literate
- Time management
- Automated systems knowledge
- Tracking system knowledge
Skills
- Attention to detail
- Focus
- Communication
- Ms Office
- Telephone Etiquette
Salary:
R9 000,00 per month
Experience:
- Tracking: 1 year (preferred)
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