Telesales Trainer/coach - Cape Town, South Africa - eKomi Holding GmbH

eKomi Holding GmbH
eKomi Holding GmbH
Verified Company
Cape Town, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

TeleSales Trainer Job Responsibilities:


Maximizes sales representative effectiveness by determining and solving training needs whilst growing our site in Cape Town by attracting and onboarding new BPO clients.


TeleSales Trainer Job Duties:


  • Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drivealongs with senior representatives.
  • Determines training needs by traveling with sales representatives; observing sales encounters; studying sales results reports; conferring with sales managers.
  • Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
  • Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
  • Supports training financial objectives by recommending budget items; controlling costs.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplishes sales training and organization mission by completing related results as needed.
  • Helps with daytoday Sales Operations as well as recruiting and onboarding of new Sales Talent.

Sales Trainer Skills and Qualifications:

Training, Training Management, Performance Management, Motivating Others, Giving Feedback, Coaching, Self-Development, Motivation for Sales, Self-Confidence, Sales Planning, Orienting Employees


Important:


  • You need to have references, we can talk to, that you have worked for before in Telesales Training and performance improvement of Telesales Teams._

Job Types:
Full-time, Permanent


Salary:
R20, R80,000.00 per month


Experience:


  • B2B
Telesales Management: 5 years (preferred)


Language:


  • Any Foreign Language? (preferred)
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