Banqueting Waiter - Cape Town, South Africa - Pepperclub Hotel & Spa

Thabo Mthembu

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Thabo Mthembu

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Description

Are you looking to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

We're looking for a banqueting waiter who;

Key Duties and Responsibilities

  • Assist with the complete setup and breakdown of the banquet area.
  • Relay food and beverage orders.
  • Maintain a high level of cleanliness and awareness of sanitary practices.
  • Anticipate guests' needs and exceed customer service expectations.
  • Maintain composure in a fastpaced environment.
  • Relay important information about orders, allergies and special requests to the appropriate person.
  • Respond urgently and appropriately to any concerns.
  • Present in professional appearance and mannerisms.

Skills, Experience & Educational Requirements

  • Fluent in written and spoken English, other languages a distinctive advantage
  • To be able work well under pressure and able to work shifts
  • 2 years' experience in a similar capacity
  • To be able to communicate effectively and do multi tasks
  • Strong beverage knowledge

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