Banqueting Waiter - Cape Town, South Africa - Pepperclub Hotel & Spa
Description
Are you looking to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.
We're looking for a banqueting waiter who;Key Duties and Responsibilities
- Assist with the complete setup and breakdown of the banquet area.
- Relay food and beverage orders.
- Maintain a high level of cleanliness and awareness of sanitary practices.
- Anticipate guests' needs and exceed customer service expectations.
- Maintain composure in a fastpaced environment.
- Relay important information about orders, allergies and special requests to the appropriate person.
- Respond urgently and appropriately to any concerns.
- Present in professional appearance and mannerisms.
Skills, Experience & Educational Requirements
- Fluent in written and spoken English, other languages a distinctive advantage
- To be able work well under pressure and able to work shifts
- 2 years' experience in a similar capacity
- To be able to communicate effectively and do multi tasks
- Strong beverage knowledge
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