Onsite Technician - Johannesburg, South Africa - Cummins Inc.
Description
Onsite Technician
Description
We are looking for a talented
ONSITE TECHNICIAN to join our team specializing in
SERVICE for our
DISTRIBUTION BUSINESS SEGMENT in
JOHANNESBURG, GAUTENG, SOUTH AFRICA.
In this role, you will make an impact in the following ways:
- Acts as the technical specialist and primary customer support contact to singly diagnose and complete repairs to products at a single customer site.
- Independently performs diagnostics and completes repairs on equipment at customer site.
- Maintains productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens & escalates unresolved issues to product specialists / Supervisor.
- Coaches on preventative maintenance and/or repairs completed by more experienced technicians and/or customer technicians; may provide work direction to others; may review repair plans, parts and tool lists, etc.
- Manages parts and spares inventory at the work site.
Qualifications
To be successful in this role you will need the following:
- Apprentice Certified Power Generation and/or Engine Technician.
- Vocational diploma from relevant technical institution (preferred).
- Current relevant electrical certification (optional).
- Locally valid driving permit.
Job SERVICE
Primary Location South Africa-Gauteng-Johannesburg-South Africa, Johannesburg, Bridal Veil Rd Office
Job Type Shop
Recruitment Job Type Technician
Job Posting May 16, 2023, 12:31:39 PM
Unposting Date Ongoing
Organization Distribution Business
Role Category Onsite
Req ID: 230004YU
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