Senior Call Centre Manager - Johannesburg, South Africa - Sci Tech Placements

Sci Tech Placements
Sci Tech Placements
Verified Company
Johannesburg, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Skills and Qualifications:


  • Minimum of 5 years experience in managing Outbound sales teams.
  • Minimum of 5 years experience in managing client services teams.
  • Expertise in managing multiple teams using omnichannel CRM systems.
  • Strong people management skills.
  • Excellent organizational and communication skills.
  • Ability to analyse data, problemsolve, and implement solutions.
  • Ability to work in a fastpaced environment and manage competing priorities.
  • Vernacular language skills advantageous.
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