Field Service Technicians - Cape Town, South Africa - Recruitment Legends
Description
Field service technicians,
R pm Northgate, JHB
Sole distributor of gym equipment, products, and services seek Senior, Middle and Junior ranked FieldService Technicians to complete the day-to-day service, and repair jobs assigned to you, and to help fellow technicians where required.
Position:
FieldService Technicians - available immediately
Overview:
To successfully complete the day-to-day service and repair jobs assigned to you, and to help fellow technicians where required
Salary structure:
70% Fixed linked to standard responsibilities
30% Variable linked to performance responsibilities
Salary brackets:
Market related based on experience
Skills and experience:
-
Qualification in Software/Network configuration or Engineering - non-negotiable:
-
Experience in repairs and maintenance on equipment, i.e.
, Air conditioners, Copiers and Printers:
-
Working as a team member, being able to support the team and ask for assistance
:
-
Fast learner - e-learning training and hands-on training will be provided:
-
Working fast and efficiently:
-
Passionate about the Wellness industry - a lifestyle that reflects the brand
Certified Technician responsibilities:
- Deliver all Preventative maintenance jobs allocated, according to Technogym standard protocols
- Prepare accurate service reports for all PM services completed
Performance Certified Technicians responsibilities:
- Completed a 100% of Aftersales elearning course
- Completed the certification according to Technogym requirements
- Valid driving license
- Ensure all tools assigned to you are looked after and in a working condition
- Complete at least 3 to 4 basic mechanical repairs and assessments per day
- Mechanical repairs must have at least 80% FTFR (first time fix rate)
Standard Senior Technician responsibilities:
- Complete at least 3 to 4 basic mechanical repairs and assessments per day
- Mechanical repairs must have at least 80% FTFR (first time fix rate)
Performance Senior Technicians responsibilities:
- Complete 100% of Aftersales elearning
- Ensure Level 1 certification is always valid
- Complete Level 2 certification process
- No vehicle abuses
- Ensure all tools assigned to you are looked after and in a working condition
Standard Master Technician responsibilities:
- Complete at least 3 to 4 mechanical repairs or digital troubleshooting per day
- Mechanical and digital repairs must have at least 90% FTFR
- Assist Technical specialist technician with digital installations
- No vehicle abuses
- Ensure all tools assigned to you are looked after and in working condition
Performance Master Technicians responsibilities:
- Complete 100% of Aftersales elearning
- Must have a valid certified technician and senior technician certificate, with at least twoyears' experience as Senior technician, to be promoted to Master Technician
- Complete level 3 certification process
- Must complete 100% of product knowledge elearning
- Ensure all tools assigned to you are looked after and in working condition
Standard Technical Digital Specialist responsibilities:
- Complete at least 3 to 4 mechanical repairs or digital troubleshooting per day
- All jobs completed must have 95% FTFR
- Create standard handover manual for products with basic troubleshooting and training for customers
- Train Master Technicians on digital installations and cloud management
- No vehicle abuses
- Ensure all tools assigned to you are looked after and in working condition
- Basic IT support within the company
Performance Technical Digital Specialist responsibilities:
- Complete 100% of Aftersales elearning
- Must have a valid Master Technician certification
- Must complete 100% of product knowledge elearning
Mark du Plooy
Recruitment Legends
Salary:
R14, R20,000.00 per month
Ability to commute/relocate:
- Cape Town,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
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