Senior Analyst - Johannesburg, South Africa - Nedbank

Nedbank

Verified Company

Johannesburg, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Classification

Job Family
Finance

Career Stream

Strategic

Leadership Pipeline

Manage Others

Job Purpose

To implement and action on the creation and compilation of management and strategic reports that are aligned to strategic intent; through qualitative and quantitative research and analysis; and recommending insights that enable sound business decisions through others; as per Nedbank's business strategy

Responsibilities:

Produce targeted reports/presentations that summarize findings and recommendations in order to inform senior management decisionmaking by managing the data collection and analysis process within timelines, specifically relating to Human Resources data
Solve customer needs and drive the strategy for the business by providing insight and managing data analysis and interpretation on strategic issues and business related challenges faced by Nedbank.
Deliver key insights in supporting strategic decisionmaking by responding timeously and professionally to a variety of ad hoc business requests that have an impact across the division and organization.
Research and analyse queries by consulting with different stakeholders across Nedbank to deliver timeous and accurate resolutions.
Identify various stakeholder requirements and collaborate across divisions in order to achieve common purpose.
Create, maintain and coordinate the team effectiveness and disciplines through collaboration with stakeholders.
Manage client expectations by identifying the needs, delivering and maintaining client service standards throughout the process until finalisation.
Minimize risk and enhance customer satisfaction by developing embedded reporting processes and ensuring they are aligned with Nedbank standards.
Obtain Nedbank goals and objectives and deliver within the budget by driving processes to continuously improve internal customer satisfaction within the organization.
Report and present effectively the key findings in an appropriate way to the audience for them to execute decisions according to regulations and legislation.
Improve customer delivery / experience by encouraging a proactive environment of quality analytics and strategic insights.
Deliver automated reporting solutions by monitoring, examining and making recommendations for improvements.
Identify performance gaps and agree on appropriate action to be taken.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self through identifying current and future training and development needs.
Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement

Essential Qualifications

NQF Level
Advanced Diplomas/National 1st Degrees

Preferred Qualification

Advanced Diplomas/National 1st Degrees
Preferred: computer science, information technology, statistics, or business administration
Minimum Experience Level 3 5 years' experience in analytical and strategic environment
Data modelling
Advanced excel (modelling, macro's, advanced excel formulas, etc)
Power BI advance
Experience in TM1 will be advantageous.
Technical / Professional Knowledge
Business administration and management
Change management
Client service management
Consumer behaviour
Diversity management
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Principles of project management
Strategic