Etqa Academic Administrator - Pinetown, South Africa - Signa Group

Signa Group
Signa Group
Verified Company
Pinetown, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

MAIN JOB PURPOSE

  • The incumbent will be responsible for the coordination of allocated campus projects, related duties and providing administrative support to the ETQA Manager, Facilitators, Assessors and Moderators.
  • The incumbent will implement all processes relating to the department in accordance with the Quality Management System and satisfying all SETA requirements.

QUALIFICATIONS & EXPERIENCE

  • 5 years' experience in an administrative role
  • 3 Years' experience in Campus environment
  • 3 Years' experience in computer literacy (Microsoft Office).
  • 23 Years' experience in office administration role
  • Experience in Training and Skills Development environment with understanding of assessment and moderation processes
- understanding of Assessment and Moderation Reports

  • 23 years' experience in Computer Literacy (MS Office, Google Mail, LMS)

COMPETENCIES & SKILLS

  • Good administration skills
  • Excellent telephone Etiquette
  • Strong verbal and written communication skills
  • Friendly demeanor
  • Interpersonal skills and ability to relate to staff clients and learner at all levels.
  • Computer Literacy (MS Office, Google Mail, LMS)
  • Attention to detail and high level of accuracy in data capturing.
  • Effective filing experience
  • Understanding of Quality Assurance
  • Proactive and able to use own initiative with sound ability to prioritize workload.
  • Teamwork and collaboration skills

DUTIES & RESPONSIBILITIES

  • Learner contracts administration
  • Ensuring Fixed Term Contracts (FTCs) and Workplace Based Agreements (WBAs) are correctly prepopulated during learner onboarding within the prescribed timeframes.
  • Conducting learner orientation and induction during the first week of the learnership start date.
  • Opening manual and digital Client Project Files during the first month of project commencement.
  • Creating learner profile on Learner Management System (LMS) and ensuring all parties constantly update the LMS.
  • Adding learners to Google classroom for all the online projects and tracking the progress of the projects monthly.
  • Submitting FTC & WBAs contracts to Key Accounts Management team for relevant signatures within the stipulated submission deadlines.
  • Preparing and submitting initial uploads to NQC for learner registration within 48 hours of learner onboarding
  • Quality assuring learner documents and submitting to NQC for SETA submission. Administering Learner Stop Stipends and Terminations
  • Identifying 'red flag' learners based on the attendance trackers and reports from Facilitators.
  • Initiating stop stipend and termination requests for 'reflagged' learners
  • Maintaining accurate and updated stop stipends and terminations database ensuring Learner Detailed Spreadsheets (LDSs) are updated to correctly reflect the correct learner status.
  • Ensuring learners are terminated on the LMS and google classroom once termination has been approved.
  • Uploading prepopulated termination letters in the respective client folders for the clients' signatures and once signed by the client sent the letters to the respective terminated learners. POE administration
  • Coordinating the collection and submission of both manual and digital POEs to and from Facilitators, Assessors and Moderators
  • Capturing learner attendance and POE results on LMS and updating the assessment trackers
  • Coordinating remediation between all parties (Learner/ Facilitator/ Assessor/ Moderator)
  • Maintaining an orderly, clean and tidy POE Room
  • Maintaining orderly digital POE's
  • Coordinating and sampling project files and learner POEs for NQC audits and for SETA verification
  • Compliance and Learner Progress Reporting
  • Submission of Monthly detailed learner results sheets to NQC
  • Submission of Weekly Plan to ETQA Manager e Supporting the ETQA Manager with information required for compliance reporting to NQC for SETA requirements.
  • Academic Administration o Reporting all learner attendance concerns to the ETQA Manager to initiate stop stipends and terminations.
  • Assisting the ETQA Manager in planning for learner induction ensuring all stakeholders are advised on time to prepare for the induction.
  • Uploading monthly registers from Facilitators and Structured Workplace Coordinators into the respective client folders.
  • Ensuring all learners have ID Cards taken within the first week of class attendance.
  • Ensuring all OHS signage is in place and reporting all noncompliance to OHS regulations to the Campus Manager.
  • Updating the campus asset register monthly and reporting any damaged or missing assets to the Campus Manager
  • Providing a weekly report on LMS and submit to the ETQA Manager
  • Planning for campus graduation and ensuring all learners' certificates of completion are ready within the 12th month of learnership completion.
  • Administrative and Logistical Support to Facilitators
  • Printing learner material, providing prepopulated attendance registers, LDSS and Roll Out Plans to the Facilitators
  • Welcoming learn
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