Unit Manager - East London, South Africa - Tailormade Solution
Description
Critical Outputs
- Evaluate and monitor nursing quality indicators and clinical outcomes.
- Provide cost effective quality patient care in line with clinical governance.
- Ensure the principles of infection prevention and all international standards precautions are adhered to.
- Implement quality initiatives.
- Communicate effectively with patients regarding their care.
- Function as clinical expert in achieving patient outcomes.
- Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders.
- Promote customer satisfaction within unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly.
- Identify clinical and safety risks and trends in all of the above, implement corrective action where necessary and monitor on an ongoing basis.
- Initiate and drive unit specific best operating practice, communicate these for wider implementation and participate in hospital specific marketing initiatives.
- Ensure staff are trained on the operation of equipment within unit and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.
- Build and maintain productive relationships with doctors by agreeing on a professional code of conduct, driving and monitoring effective communication regarding positive patient outcomes.
Requirements:
- Degree or Diploma in nursing with at least 5 years' experience in ICU.
- Qualification in Critical Care Nursing.
- Current registration with SANC.
- Previous Unit Management experience.
- Proven leadership and people management skills would be an advantage.
- Basic understanding of labour legislation, financial and supply chain management principles.
- Computer proficiency.
Competencies & Attributes
- Problemsolving, analysis and judgement
- Attention to detail
- Resilience
- Engaging diversity
- Professional and technical proficiency
- Clinical supervision
- Adaptability
- Teamwork
- Influence
- Building relationships
- Customer responsiveness
- Organisational awareness
- Ethical behaviour
- Excellence orientation
- Critical thinking
- Resilience
- Decision making
- Professional and technical proficiency
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