Unit Manager - East London, South Africa - Tailormade Solution

Thabo Mthembu

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Thabo Mthembu

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Description

Critical Outputs

  • Evaluate and monitor nursing quality indicators and clinical outcomes.
  • Provide cost effective quality patient care in line with clinical governance.
  • Ensure the principles of infection prevention and all international standards precautions are adhered to.
  • Implement quality initiatives.
  • Communicate effectively with patients regarding their care.
  • Function as clinical expert in achieving patient outcomes.
  • Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders.
  • Promote customer satisfaction within unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly.
  • Identify clinical and safety risks and trends in all of the above, implement corrective action where necessary and monitor on an ongoing basis.
  • Initiate and drive unit specific best operating practice, communicate these for wider implementation and participate in hospital specific marketing initiatives.
  • Ensure staff are trained on the operation of equipment within unit and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.
  • Build and maintain productive relationships with doctors by agreeing on a professional code of conduct, driving and monitoring effective communication regarding positive patient outcomes.

Requirements:


  • Degree or Diploma in nursing with at least 5 years' experience in ICU.
  • Qualification in Critical Care Nursing.
  • Current registration with SANC.
  • Previous Unit Management experience.
  • Proven leadership and people management skills would be an advantage.
  • Basic understanding of labour legislation, financial and supply chain management principles.
  • Computer proficiency.

Competencies & Attributes

  • Problemsolving, analysis and judgement
  • Attention to detail
  • Resilience
  • Engaging diversity
  • Professional and technical proficiency
  • Clinical supervision
  • Adaptability
  • Teamwork
  • Influence
  • Building relationships
  • Customer responsiveness
  • Organisational awareness
  • Ethical behaviour
  • Excellence orientation
  • Critical thinking
  • Resilience
  • Decision making
  • Professional and technical proficiency

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