Csp Administrator - Sandton, South Africa - The Joblink
Description
Contact person for this position:
Amori Prinsloo
The key areas of responsibility include:
Administration
- Order and delivery tracking
- When a new order comes in creating the new Tenant on Cloud IQ or adding Existing Tenant, ensuring that either are paid in full for COD, or that there is enough credit on AX
- Creating AX order linked to SO created by the sales person
- Checking pricing and margins
- Liaising with resellers with regards to existing Tenant ID link to be accepted
- Once the order has been placed, ensuring that it is processed in full, invoiced from AX and send out details to reseller
- Keeping track of each order to ensure that the correct details are given through to accounts to pay the Crayon invoice
Internal administration
- Creating orders and invoices on AX, creating Sku's for all branches, making sure orders on AX are created on the correct account CRA USD, CRA0
- ZAR where we get a rebate in the back end, CRA10 USD with VAT
- Downloading billing statements on a monthly basis going through each statement one by one and preparing sku's etc. for proproforma's in order to get official PO's from resellers where there is no limit, requesting COD payments as this is needed before invoices can be processed
- Adding of SO's to PE for Plett Computers
- Adding all details on each SA with regards to dates, enduser names etc.
- Liaising with accounts to give through all supplier invoices (between invoices on a monthly basis) received with all relevant AX info to ensure that payment to Crayon is made on time
- Handling all Cloud IQ queries with regards to procurement, adding of new endusers etc. logging a call with Support and seeing it through to resolution
Internal and external sales support
- Assisting the Sales team with any Cloud IQ queries with regards to procurement
- Liaising with resellers about any new ROE updates etc.
- Taking of calls when resellers call for assistance
- Handling all customer queries to ensure that queries are seen through to resolution coupled with regular updates to resellers with regards to their queries
- Data capturing
We seek an individual who is:
- Assertive, self-motivated and who has the ability to work under excessive pressure
- Honest, reliable, and possessing a strong sense of accountability
- Able to work independently and within a team environment
- Exceptional at administration coupled with strong attention to detail skills
- Affective at time management
The appointed person must have excellent computer, communication, and interpersonal skills as well as Axapta Knowledge
Area:
Sandton
**Salary: R15 000 CTC
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