Dsc Operations Lead - Kempton Park, South Africa - DHL

DHL
DHL
Verified Company
Kempton Park, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Job Purpose:


Key Accountabilities:


  • Change management leadership
  • Consistently achieve established key performance indicators for productivity and accuracy
  • Create a culture of continuous improvement.
  • Develop and control applicable procedures.
  • Develop and implement a management system for your team within the organisation and initiate appropriate interventions to secure compliance in terms of service delivery, quality, and innovation.
  • Develop and maintain an excellent relationship with the customer and its representatives.
  • Ensure effective implementation of projects and related activities within the applicable operational area.
  • Ensure effective implementation of succession planning.
  • Ensure timeous and accurate reporting of KPI's and ensure the department remain within the required targets.
  • Maintain contact with Planner, CSO, Expeditors and have the ability to make decisions in line with Customer expectations.
  • Maintain good communication channels with haulers and set standard for haulers in line with Company specifications.
  • Manage Key Performance Indicators (KPI's) to meet contractual terms and DHL expectations.
  • Management of the scheduling and planning of the transport operation, ensuring vehicle utilization is maximized and services levels met.
  • Oversee your team and ensure implementation of the organisations and customers goals and policies.
  • EOS 2022 drive on bottom
  • Team building and development through succession planning.
  • Assist in the interview and selection process for your department, together with Human Resources
  • Budget/Cost Management
  • Ensure effective communication processes are established and maintained for both external/internal customers.
  • Equip and avail yourself as a disciplinary chairperson, to be utilised as required by Human Resources
  • Vendor relationship Management
  • Ensure accountability for all equipment and facilities located within your department.
  • Ensure adherence to the company's rules and regulations as documented in the company's disciplinary policy.
  • Maintain and adhere to standard operation meeting agendas and frequencies.
  • To work within operating areas as determined by management and the needs of the business.
  • When carrying out duties, follow standard operating procedures and safe working practices.

Qualifications, Experience & Attributes:


  • Matric
  • Relevant Road Freight and or Logistical Degree or Diploma
  • CSCM Certified
  • Operations Essentials Certified
  • Leadership Essentials Certified
  • Broad experience in a leadership role in Logistics Operational Management, People Management or Continuous Improvement in Logistics environment is essential.
  • Experience with working through the different organisation layers within the organisation is essential (from shopfloor to Senior Management Team level)
  • Experience from other divisions is an advantage.
  • Experience with change management is essential.
  • Experience in Performance Management is essential.
  • Experience with Road Freight Management is highly desirable.
  • Influencing and negotiation skills are essential (also through dottedline organization structures)
  • Experience with managing people and working in matrix organizations is desirable.
  • Experience in a Operational and Logistical environment is an advantage
Proven track record of utilizing global best practices and sharing local best practices with the Regional and/or Global communities.
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