Commercial Underwriter - Cape Town, South Africa - RBS Insurance Brokers
Description
Role Purpose
Provide our international insurance stakeholders with effective and efficient commercial lines underwriting services according to the required standards and procedures in order to retain existing clients and secure new business in support of the business strategy.
Financial:
- Take appropriate action to minimise cancellations
- Ensure retention targets are met
Client:
- Ensure that all stakeholder (e.g. clients, AE's, insurers) communication is accurate, timeous, professional and relevant
- Build and maintain mutually beneficial relationships with internal and external stakeholders
- Ensure and contribute to achieving own and company required client satisfaction targets
Business Processes:
Adhere to company quality standards, process and broader regulatory frameworks art the following processes (but not limited to):
- General Enquiries such as but not limited to cover, products, processes etc
- New Business, Renewals, Endorsements and Rebroke
- Cancellations
- Ensure productivity targets are met
- Adhere to company mandates
- Participate and contribute in ad hoc projects
- Keep accurate record of own activities
Minimum Qualifications and Skills:
- Matric or equivalent
- Computer Literate
- Professional and highly articulate in communication
- Excellent customer services skills
years' experience as a Commercial Underwriter
- Willingness to adhere to working hours from 06h00 to 14h30 to support international stakeholders
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