Area Manager - Johannesburg, South Africa - Recruitment Matters (Pty) Ltd
Description
Our client is looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment.
This focused and experienced retail professional, must share our client's commitment to fashion, quality and customer service excellence and will assist in maximizing turnover and profits; controlling expenses within budget and improving the visual appeal and customer service of all stores based in his/her area.
The incumbent will be responsible for managing and meeting KPI's in 6-8 stores. The areas under this portfolio fall under the Namibia (Windhoek) Region.Responsibilities:
- Manage multiple locations within a specified region, ensuring that all operations are in compliance with company policies and procedures.
- Travelling to towns outside of Cape Town might be required in this role
- Develop and implement strategies to achieve operational and financial goals.
- Provide leadership and guidance to managers and employees, ensuring that they are welltrained and motivated to achieve their objectives.
- Monitor and analyse financial reports, including sales, expenses, and profitability, and take corrective action as needed.
- Develop and maintain positive relationships with customers and vendors.
- Conduct regular site visits to ensure that all locations are meeting performance expectations.
- Ensure that all facilities are maintained to company standards.
- Manage and resolve employee and customer issues as they arise with emotional intelligence.
- Collaborate with other departments, such as marketing and human resources, to ensure that all locations are aligned with company goals and values.
- Participate in the recruitment and selection of new employees.
Key Skills:
- Must be computer literate in Microsoft office (excel, word, Outlook etc).
- Energetic, selfmotivated and resilient with a flair for fashion.
- Excellent verbal and written communicate skills.
- Excellent management and IR skills.
- Knowledge of merchandising principles and fashion &; customer centric.
Qualifications:
- Matric (a business related qualification will be an advantage).
- Previous experience as an Area Manager of multiple stores.
Job Types:
Full-time, Permanent
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