Reservationist: Accommodation and Events - Stellenbosch, Western Cape, South Africa - HotelJobs

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Verified Company
Stellenbosch, Western Cape, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

beBee Recruiter
Description

At this Hotel, every staff member plays a vital role in shaping the exceptional experience offered to their esteemed guests.

They genuinely care about their staff's well-being, providing healthcare professionals, wellness activities, and assistance with essential needs.

Our commitment extends to social and environmental responsibility, focusing on youth development and environmental consciousness. Join our community that values respect, care, and continuous growth.

As the
Reservationist:
Accommodation and Events, you will respond to all enquiries and proposals efficiently and offer service excellence.


Part of your role will be to update rooms and event bookings daily regarding all enquiries and ensure that all guest profiles are updated accurately at the time of booking.

You will produce all documentation for group accommodation and event/function bookings.


Requirements:


  • Matric
  • Hospitalityrelated Tertiary Qualification (advantageous)
  • 2 years' experience in Reservations and/or Front Office
  • Computer Literate, including MS Office and Opera or Property Management Systems
  • Previous relevant experience at 4* establishment

Competencies:


  • Planning
  • Presenting
  • Initiativ e
  • Situational awareness
  • Flexibility
  • Serviceoriented
  • Adaptability

The hotel offers:


  • An empowering environment.
  • A remuneration package including risk benefits
  • 21 working days leave per annum
  • Other company benefits
  • Training and development opportunities
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