Customer Support Representative - Pietermaritzburg, South Africa - Bell Equipment
Description
DUTIES:
- Planned, frequency determined, customer visits.
- Provide technical assistance.
- Client contact.
- Ensure that parts and labour sales budgets are achieved.
- Technical diagnosis of customer problems.
- Provide immediate corrective action or feedback to service staff.
- Installations/machine hand overs including operator training & maintenance training.
- Commissioning of components.
- Condition assessment of Bell machines in the field.
REQUIREMENTS:
- Applicants must be qualified Earthmoving Diesel Mechanics.
- Good communication, Public Relations & report writing skills.
- Must be resourceful & self motivated.
- Good understanding of hydraulic, electrical & pneumatic circuit diagrams.
- Minimum of 5 years experience as qualified earthmoving mechanic.
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