Validator - Bergvliet, South Africa - Crisis24

Crisis24

Verified Company

Bergvliet, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do.

It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful.

It takes an entire team to stand behind something big. Interested?

Position overview:

Quality checks case (setup) details of claims with provider payments raised in the claims/finance systems
Validates and authorises provider payments in claims/finance systems to a senior team level delegated authority
Maintains a 1 working day SLA on provider payments in claims/finance systems
Logs 10% of each team members total payments validated onto the Quality Assurance system (AQUA) weekly
Provide support and coaching for the team where applicable in ad hoc meetings and clinics
Oversee the quality of the outgoing reinvoicing and fees

The Finance Support Team provides support to the Corporate medical assistance departments.

The team is responsible for various functions such as:

Validations review and authorise all medical assistance supplier invoices

- (Medical Assistance is a service we provide through travel and medical insurance for UK and overseas citizens. They cover medical expenses, flights, accommodation etc. All the invoices received will come to us for us to process)

Finance Assistance Support generating invoices for clients on case fees generated per medical assistance case, and rebilling of medical invoices to insurers/third party claim handlers

Key Skills, Qualifications and Attributes Required:

Grade 1
Strong verbal/written communication skills
High problem solving skills
High levels of resilience
Attention to detail, accurate keyboard and data entry skills
Professional approach
Results orientated, ability to work to targets
Ability to handle complex issues
Ability to be flexible and display strong adaptability skills
Ability to work under pressure
Time/Self management skills with ability to multitask, organize and prioritise
Strong Computer literacy and PC skills
Demonstrated ability to execute with a sense of urgency
Positive attitude, sense of humor and willingness to learn
Supportive and contributing team player, can be relied upon by company and team members
Highly motivated
Proactive and displays initiative when needed

Key Performance Indicators:

Adherence to schedule attendance
Meeting all agreed KPI's and quality standards
Develop excellent relationships with all stakeholders
Ensure all communications are accurately processed within agreed timescales and guidelines defined
Provide high standard of service, both internally and externally
Maintain a good knowledge of external clients policies, data, and insurer policy information

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity.

We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.