Airport Management Centre Representative - Southern Suburbs, South Africa - FlySafair

FlySafair
FlySafair
Verified Company
Southern Suburbs, South Africa

3 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
Western Cape, CPT - Southern Suburbs
- (Market related)

Safair Operations, operating as FlySafair, has a vacancy for an

Airport Management Centre Representative at our


Manager:
Airports.

RESPONSIBILITIES:

  • AMC
  • Monitor the daily operational plans as shared by OCC;
  • Information Dissemination Planned issues, service provider's constraints/shortages;
  • Cross check of the daily movement to ACSA parking bay list;


  • Event Detection

  • Monitor the Appex system to detect any abnormalities, possible delays and bay changes;
  • Events Analysis and Decision Making
  • Analyse any aircraft technical problems;
  • Responsible to communicate ETA's to service providers to meet SLA agreements;
  • Follow up with service providers if services are not in the bay as per SLA standards;
  • Communications participate in communications where input is required, internally and externally;
  • Performance Monitoring, OTP;
  • Performance Monitoring (Process Quality)
  • Input and agree on KPI, monitor deviations;
  • Negotiating best solutions towards bay/gate allocation's as per airline preference;


  • Reporting

  • Review trends and any nonconformance or deviations within the reports and engage with stake holder to close the gaps;


  • Shift Handover Duties

  • Provide a comprehensive end of shift handover.

PERSONAL ATTRIBUTES:

  • Immaculate time keeping;
  • Punctual;
  • A customeroriented and professional attitude;
  • High degree of patience and assertiveness;
  • Conflict resolution skills;
  • Team player;
  • Trustworthy, professional and reliable, including dealing with confidential information;
  • The ability to work well under pressure;
  • Remain focused in order to handle objections;
  • Practice good time management and willingness to work longer than normal office hours.

REQUIREMENTS:


  • Matric;
  • 24 Years Ramp/Airport experience;
  • Proficiency in English;
  • Proficient in Microsoft Outlook and Excel;
  • Excellent understanding or experience of functioning and decision making during IROPS.

APPLICATION GUIDELINE:


  • FlySafair reserves the right
  • Not to proceed with this vacancy


  • Reference number

  • JHB000787

Preference will be given to members of under-represented designated groups.

  • For more information please contact:
  • Nomsa Qobose
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