Sales Representative - East London, South Africa - Neoc_People

Neoc_People

Verified Company

East London, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Main Functions

1. Sales Representation

Visiting retailers, hardware stores, wholesalers, agriculture retailers, and waterrelated contractors. (This is not an exhaustive list)
Acquire market intelligence when visiting the abovementioned customer base in terms of opposition companies promotions, pricing, etc.
Identify specific requirements from customers stock required, stock on hand, size of tanks, space limitations, price queries, account queries, and payment queries.
Submit quotations timeously (max 24 hours from receipt of information)
Followup on current customers regularly to determine any possible changes/threats (call cycle should not exceed once every 34 weeks)
Establish a new customer base by actively searching for opportunities and new clients
Visitation of problematic Sites/Troubleshooting
Assess the situation
Relay information to relevant person Hardware Retailer etc.
Claim Form with Photos vital and correct procedure to be followed

2. Establishing and Maintaining Relations

Maintain and develop professional, supportive, and trusted relations with clients
Regular telephonic contact and visitation of clients on the database minimum of 1 appointment in a 34 week cycle (should aim for 1 visit every 2 weeks)
Establish new relationships with potential clients and other interested parties
Weekly Training to clients on database and new clients register to be kept and shared with the manager
Update client information on the database and CRM
Attend promotions if and when required by clients and supply promotional items if and when available. Also, keep a record of any promotional tanks supplied.
Promote and introduce new products to the client base when applicable

Generate new business

Cold Calling
Relay information regarding products and availability as well as prices
Conduct product training
Orders get the order and ensure delivery thereof (determined by the nature of the request)

3. Management of Database

Followup on leads received every week from management, website, social media, etc, and ensure accurate CRM input
Update client information daily ensure accurate CRM input
Ensure continuous interaction and relations with Grade clients update CRM accordingly
Ensure contact and relationship building with all B Grade clients within a 4week cycle update CRM input
Established contact with a minimum of 2 new clients per week
Update database on CRM and share with manager/s

4. Company Meetings

Attendance of Sales/Marketing meetings as arranged by manager/s.
Supply Direct Manager with all relevant information
Accountability for time management and functioning per week (sharing of Outlook Calendar and keeping information on Outlook Calendar current and updated daily.
CRM can also be used for this function) Relay information of new contacts established immediately.
Relay information on new orders and forthcoming orders
Relay information that may influence stock holding to ensure effective forecasting of stock
Relay any difficulties or problems
Ensure accurate input of all relevant information on CRM to ensure accurate monthly reporting to the management team.

5. Ad Hoc Function

Assisting colleagues with certain promotions if and when required, especially over weekends/public holidays
Handling telephonic queries.
Technical Queries.
Pricing.
Product Information.
Assisting with Marketing requirements in terms of information, images, etc for social media/website/Google Business, etc.

6. General

Monthly Sales Targets to be adhered to and every effort must be given to achieve results.

It is confirmed that the aforesaid list is not an exhaustive one and may vary; also there may be occasions from time to time when you will be required to carry out functions and duties over and above those listed above.

Significant changes to your job description will be made in consultation with yourself and acceptance by you.

INHERENT SKILLS/QUALIFICATIONS REQUIRED

2 Years of Sales Experience.
Preferred 3 years in a DIY Trade environment.
Knowledge of Building materials or related products would be advantageous.
Computer literate and experience in Microsoft Office Software essential.
Technical Ability.
Problem-Solving.
Ability to communicate at a professional level.
Effective Time Management.
Ability to work under time constraints and pressure.
PowerPoint Presentations skills.
Effective management of client base.

JOB REQUIREMENTS:
(TRAINING, RESPONSIBILITY, SKILLS, ETC)

Client Management
Maintain existing and develop new and mutually beneficial customer relations.
Communication.
Ability to effectively convey information at all levels.
Work ethics.
Strong work ethic and professional presentation in all aspects of business and personally related.
Reliability trustworthy and dependable instilling confidence in own abilities.
Relationships Capacity to effectively