IT Operations Manager - Pretoria, South Africa - Intercare Group South Africa

Intercare Group South Africa

Verified Company

Pretoria, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.

Intercare Corporate Services situated in Lynnwood, Pretoria, seeks to recruit an IT Operations Manager.

The purpose of the position is to be a strategic business partner by taking full responsibility of the Information Technology Operations and the management of efficient IT services within the organization.

DUTIES & RESPONSIBILITIES

Maximization of service delivery to strengthen the relationship between the IT department and its customers and effectively handle and resolve customer and user complaints.
Provide database support and ensure integrity of data.
Maintain disaster recovery plans.
Take overall responsibility for backup & security of company mission critical data & systems.
Implement good IT governance through ITIL practices.
Plan and ensure capacity of ITC resources in order to maintain operational efficiency.
Plan and ensure infrastructure for new developments.
General upkeep all information systems and resources.
Monitoring and reporting of company systems.
Act as 3rd level technical expert for advanced problem finding and resolution.
Manage strategic service suppliers & vendor accounts.

REQUIREMENTS

Degree in Computer Science or Information Systems advantageous.
Relevant Diploma or Certification in Information Technology MCSE
Ability to deal with all levels of stakeholders
3 Years' Experience at Management level

If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
**CLOSING DATE: 16 APRIL 2023