Health Training Coordinator - Johannesburg, South Africa - Kaelo

Kaelo

Verified Company

Johannesburg, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Company Description

Kaelo provides
essential healthcare solutions ensuring the
physical and psychosocial wellbeing of
all South Africans towards
lasting social change.

Job Description:

The health training coordinator will be responsible for evaluating Kaelo's needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides as well as conduct face to face training to internal staff and external service providers.

The training coordinator must be a confident public speaker and a devoted educator who is up-to-date on the latest tools and resources needed to improve employee training and performance.

KEY OUTCOMES

Create training programs to address skill gaps in employees.
Prepare learning materials for programs.
Guide learners on how to accomplish training objectives.
Develop a schedule to assess training needs.
Track and compile collected data.
Conceptualize training materials based on data and research.
Communicate training needs.
Test and review created materials.
Instruct employee training.
Review employee performance and learning

Qualifications:

SPECIAL REQUIREMENTS

Passionate about teaching
Respectful and patient
Great communicator
Effective Facilitator

PERSON DETAILS:
WORK EXPERIENCE

Minimum 35 years' experience in a similar training role, ideally with call centre training experience
Health Product knowledge advantageous.

PREFERRED

EDUCATION:

QUALIFICATIONS:
ACCREDITATIONS WITH PROFESSIONAL BODY

Bachelor's degree in a related field
Experience developing elearning training content through an elearning platform.
Customer service experience a plus and strong project management and time management skills
Excellent presentation and communication skills

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED

Strict adherence to company philosophy/mission statement/sales goals
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
Experience with technologies and best practices for instructional manuals and teaching platforms
Strong project management skills with the ability to supervise multiple projects.
Good interpersonal skills and communication with all levels of management
Able to multitask, prioritize, and manage time efficiently.
Excellent leadership, team building, and management skills
Encouraging to team and staff; able to mentor and lead.
Excellent verbal and written communication skills
Able to analyse problems and strategize for better solutions.

Additional Information

Accountability

Action orientated

Communication

Business writing and presentation skills

Problem solving skills

Creative thinking

Strong relationship skills

Growth and development mind-set

Planning and organisation

Resilient and adaptive

Systems thinking and connecting ability

Professional and brand conscious
Should you progress in the interview process, we may request special person information* from you.

We strive to only gather this information during the offer stage and use encryption based software to protect this information.