Restaurant Manager - Paarl, South Africa - Sweetbeet (Pty) Ltd

Sweetbeet (Pty) Ltd

Verified Company

Paarl, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Purpose of the position

The Store Operator is responsible for managing the daily operations of the store and is accountable for the overall performance of his/her team and store. Duties includes staff management, maintaining high production, productivity, quality, hygiene and customer-service standards.

Key Performance Areas

Store Operations

Ensure Operational Excellence, by following and enforcing company policies and procedures.
Manage and monitor expenditure of all costs within store under your control ensuring all budgets adhered to.
Manages controllable cost against set budgets for the store.
Address gaps/concerns identified through store audit.
Ensures that section and production checklists are timeously completed on a daily basis.
Timeously report all maintenance and repairs issues to Regional Manager.
To ensure that all required reports are sent daily/weekly/monthly.
To provide a consistent customer focused service experience
Executes sales promotion activities.
Effectively manage foodcost
Performs stocktake procedures and readily address variances.
Maintains appropriate stock levels through ordering, receiving and rotation processes.
Ensures correct portioning standards are followed for all products and services.
Strict adherence to cash handling procedures as per Company Policy. (Float management, banking and cash ups)

TRAINING

Ensures store staff are trained and competent in assigned areas and implement correct training procedures to be followed in store.
Training of store staff, new and existing stores
Identify staff development areas and address through training
New menu training in own store
Custodian of in store training and operations material
Identify and takes action to address customer service gaps through training

STAFF MANAGAMENT

Create a positive working environment for all employees.
Conduct regular meetings with employees to share information, discuss problems and get feedback.
Recruit and interview all store staff, in line with the recruitment processes and with assistance from HR.
Ensure staff are trained and competent in assigned areas implementing correct procedures to be followed
Provides leadership, coaching and motivates staff
Plans and prepares work schedules and assigns staff to specific duties.

Ability to commute/relocate: