Hotel Reservations Consultant - Cape Town, South Africa - HotelJobs

HotelJobs

Verified Company

Cape Town, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Valor hospitality Partners is recruiting for one of our clients. Experienced Hotel Reservations Agent. (Hotels only)

Requirements:
Experience is essential and not negotiable for this busy reservations department based in Cape Town near the Waterfront
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_ Previous hotel reservations experience, of at least 2 to 3 years essential__._
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Knowledge and experience using OPERA essential:

Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
Written and verbal communication skills
Ability to work as part of a team, as well as independently
Honest and trustworthy beyond approach
Great attention to detail
Presentable and well spoken
Team Player who leads by example
Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy

**The purpose of the position is to respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system. The Reservationist will create and maintain reservation records - usually by date of arrival and alphabetical listing, preparing and sending letters of confirmation and promptly processing any cancellations and modifications.