Store Manager: East London - iKhokha

iKhokha
iKhokha
Verified Company
East London, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description
Company Description

iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn't appeal to you, you probably shouldn't work here.


Job Description:

A local in the retail sector of Buffalo City? We could be looking for you


iKhokha has an opening for a Store Manager based in
East London. Our brand new store will be opening in Paphos Park and we're looking for a passionate retail leader to manage it.


So, what will you do?


You will manage in-branch marketing activities, assisting in staff route planning for outbound initiatives, and create revenue-generating opportunities aligned with iKhokha' s goals.


You will take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the iK Tribe brand and culture within the branch.

You will contribute to community engagement efforts, evangelizing iKhokha to create a strong local brand presence.


In addition to the above, your key responsibilities will be:

People Management

  • Interview, recruit, and train new staff
  • Implement performance management processes to ensure that new staff thrive and targets are met
  • First level HR and IR skills

Asset Management

  • Responsible for instore stock management, monthly stock takes and cycle counting
  • Maintain asset register of instore equipment and of all branding materials
  • Basic understanding of POS systems for stock management

Reporting and Insights

  • Report back to internal stakeholders weekly/monthly on store performance
  • Share ad hoc survey results with necessary internal stakeholders
  • Feedback on general instore activity

Qualifications:


  • Completed Matric / Grade 1
  • Undergraduate Degree (Advantageous)

Deal Breakers:


  • 3+ years of experience in a similar role
  • Proven track record of achieving and surpassing targets
  • Informal market retail operations experience with a strong focus on growth and inbranch retail dynamics
  • Demonstrate robust commercial skills, exceptional business acumen, and a proven ability to achieve targets in sales, marketing, and customer service, coupled with a profound understanding of key stakeholders within the area.
  • Excellent interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
  • Strong communication skills with the ability to speak English, isiXhosa and isiZulu.
  • Requirements include a valid driver's license with own reliable transportation and a clear criminal and credit record
Additional Information

Perks of joining the Tribe?

  • Work in a highgrowth company with tangible results you're accountable for
  • Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions
  • Be guided by visionary leadership
  • Seize the opportunity for study leave
  • Access to ondemand learning and development
  • Experience a friendly, collaborative culture with a team of allroundlekker humans (it's true, we surveyed our employees and they told us so)
  • If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista

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