Credit Controller - Johannesburg, South Africa - LMP RECRUIT

LMP RECRUIT

Verified Company

Johannesburg, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Our client leaders in the value added services transaction service based in Rosebank is urgently seeking a Credit Controller to relive a lady going on maternity leave.

Must have proven experience as a credit controler including collections, handing a large book value from start to finish. Must be immediately available and be ITC clear

Minumin Requirements:

Qualifications

Matric
Credit Management qualification advantageous

Knowledge & Experience

At least
3 to 5 years working experience as a Credit Controller

Knowledge and
experience of the Accpac accounting system.

-
Proficiency in Excel and working with reports and spreadsheets.

Essential Skills and Competencies required

Excellent collection skills
Good customer service skills
Excellent communication skills (verbal and written)
Good interpersonal skills
Attentive to detail and accuracy
Reconciliation of accounts
Reporting skills
Planning, organizing, and meeting deadlines.
Problem solving
Ability to handle pressure.
Be Accountable.
Teamwork
Attitude (Respect, honesty, integrity, constructive conflict resolution)
Be reliable, trustworthy, honest.

Responsibilties:

DEBTORS AGE ANALYSIS

Run and prepare the Age Analysis Report for the accounting period and utilize as a primary collection tool.
Identify debtors book value and ageing of debt to plan, organize, and prioritize the collection of debt (current and overdue debt).
Update the Debtors Age Analysis on a consistent basis with updated feedback to provide a tracking and uptodate view of the progress and status of collections for individual debtor accounts.
Use the Age Analysis report for reporting purposes.

COLLECTION OF OUTSTANDING DEBT

Drive collection targets
Persistent planned follow ups to ensure payments are collected within the agreed payment terms.
Drive collection efforts by complying with relevant credit control processes and procedures. Provide input and ideas to improve the collection processes.
Interact effectively and professionally with customers.
Effectively resolve queries and disputes.

DEBTOR PAYMENTS - EFTs
Obtain bank statements from Finance departments to review customer payments received.
Ensure payments are accurately allocated.

Obtain remittance advices from customers, where required, to ensure payments are allocated accurately to the correct debtor accounts and correct invoices.

DEBIT ORDER PAYMENTS

Prepare, run, and submit approved debit order files to Finance department for collection of debit order payments and allocation against correct invoices and debtor accounts.

Manage unpaid debit orders Follow up with customers to ensure payments are collected; Where required involve internal sales to assist with the collection efforts.

Update new/correct banking details, where required, to ensure successful collection of payments via the debit order system.

INVOICES AND STATEMENTS
Ensure timeous distribution of Invoices & Statements to customers.
Update the accounting system with accurate customers details to enable the successful distribution of invoices and statements.

CUSTOMER SERVICE
Build strong, professional customer relationships, internal and external.
Deal effectively with customer queries and disputes ensure resolution thereof within the shortest possible time. Where required, engage with relevant stakeholders to speed up the resolution process.
Ensure accurate customer information and journal transactions to reduce queries, disputes, and reconciliation issues.

REPORTING
Report progress on collection of debt on the Age Analysis.
Prepare and report on overdue accounts, highlighting potential debtor problems.
Prepare Age Analysis for review by management.
Prepare Age Analysis for quarterly and annual financial reporting purposes.
Adhoc reports

JOURNALS

Accurately prepare journal documentation/forms for approval and processing of debtors related journal entries for refunds, credit notes, debit notes, intercompany transfers, write offs, transfers to sundry, etc.)

Ensure the accuracy of processed journals by checking all journals post processing.

ACCOUNT RECONCILIATION
Reconciliation of accounts where required.

HELPDESK SYSTEM
Log own tickets.
Respond to assigned calls/tickets.
Ensure assigned calls are updated.

OPENING NEW ACCOUNTS
Open new accounts upon request.
Accurately capture new accounts on the Accpac accounting system.

GENERAL ADMINISTRATION DUTIES
Perform all the required general administration duties that relate to the Credit Control department.
ADHOC TASKS / PROJECTS
Participate and provide support with adhoc tasks and projects related to the Credit Control function.

PERFORMANCE
Engage in discussion to agree on objectives and key performance indicators.
Take ownership for performance and be accountable.
Review objectives and key performance indicators regularly to stay on track.
Engage and participate in performance discussions.

TEAMWORK
Be a team player.
Assist other team members with duties