Fraud Detection Administrator - Johannesburg, South Africa - Nedbank

Nedbank
Nedbank
Verified Company
Johannesburg, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Requisition Details & Talent Acquisition Contact

  • REQ Tshego Semenya
  • Location: Johannesburg
  • Closing date: 4 April 2024
    Cluster
  • Group Risk
    Career Stream
  • Forensics
    Leadership Pipeline
  • Manage Self: Operational

Position

  • Fraud Detection Administrator
    Job Purpose
  • To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.
  • Assist with Recoveries (block and securing of funds) and facilitating Bank to bank repatriation.
  • Monitoring and detection on exception reports
  • TPPP /Aggregator oversight responsibilities which involves monitoring and governance on Fraud Mitigation.

Responsibilities:


  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Influence the enhancement of business processes and methodologies.
  • Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
  • Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
  • Contribute to smooth flow of work and maintain relationships with internal and external service providers.
  • Manage and prevent potential operational losses.
  • Prioritise reported risk events.
  • Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
  • Determine completeness of reported risk event.
  • Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
  • Compilation of Incident preliminary report.
  • Provide feedback to stakeholders.
  • Action requests for authentication of identity documents.
  • Comply with risk standards and policies.
  • Understand and embrace the Nedbank vision and demonstrate the values.
  • Improve personal capability and stay abreast of developments in field of expertise.
  • Support personal growth and enable effectiveness in performance of roles and responsibilities.
  • Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.
  • Minimum Experience Level 3 years' experience in relevant role.
  • Experience in forged document detection and suspicious transaction monitoring.
  • Efficient data analyses and accurate conclusion using excel and pivot tables.
  • Attention to detail and able to make accurate decisions timeously.


  • Essential Qualifications

  • NQF Level
  • Matric / Grade 12 / National Senior Certificate


  • Preferred Qualification

  • Fraud
  • Investigation and or Risk Mitigation qualification
  • Relevant completed courses in Fraud i.e., UJ Certificate in Criminal Justice and Forensic Investigation or similar

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Banking procedures
  • Branch processes and procedures
  • Client service principles
  • Filing techniques
  • Governance, Risk and Controls
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills

Disclaimer

_Please contact the Nedbank Recruiting Team at _
- **_Please contact the Nedbank Recruiting Team at _
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