Insurance Retention Agent D - Johannesburg, South Africa - FirstRand

FirstRand

Verified Company

Johannesburg, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

About us, purpose, experience and qualifications

about us:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

purpose:

Interacts with existing customers to perform various retention related activities, which includes crossselling, suggestion of alternative products, resolution of customer queries and unhappiness and product education to maximize customer experience and positively impact retention

experience and qualifications:

Minimum Qualification : Grade 1
Preferred Qualification : Fully qualified and accredited FAIS representative to provide advice on Long
Term insurance Category B1 products
Experience : At least 3 years' experience in customer retention/ sales within the insurance industry, preferably the longterm insurance industry
Knowledge of the longterm insurance industry and longterm insurance product knowledge
Person must not be an unrehabilitated insolvent
additional requirements:
No Referral plan is assigned to this job