Receptionist - Cape Town, South Africa - DSV

DSV

Verified Company

Cape Town, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

DSV - Global transport and logistics

Location:
Cape Town

Job Posting Title:
Receptionist

Time Type:
Fulltime

Computer Literacy
MS Word, Excel, Outlook - Basic

Job related requirements
Perm; full-time.

Basic:
MS Word, Excel, PowerPoint & Outlook.

Minimum of 2 years' experience in a receptionist role

Minimum of 2 years' experience in an administrative role.

Very good admin capabilities.

Very good command of the English language both written and verbal.

Self motivated.

Effective administration.

Good communication skills.

Must be able to work in a team dynamic.

Must be able to take instructions and follow through with it.

Able to work under pressure.

Must be organized.

Well-groomed and presentable.

Punctual.

Electives
Grade 12/ Matric certificate.

Administration skills

Telephone Etiquette

Knowledge of the courier industry

Communication Skills

Main Purpose of the role
The main purpose of this role is to operate the telephone system, to answer all incoming calls, screen where necessary and direct callers to appropriate personnel

It is alsoto serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival while making sure that the correct security measures are followed.

You would also be responsible for ordering and controlling stationery orders, internally and externally.

_Duties and responsibilities_

Ability to communicate clearly and professionally with internal and external clients.
Handling main switchboard:
Answer all incoming calls.
Reporting of any issues picked up on IVR or phone lines.
Screening of management calls/escalations and transfer to the appropriate area/person.
Handle incoming inquiries and customer complaints professionally.
Welcomes onsite visitors, determines nature of business, and announces visitors to appropriate personnel.
Booking of boardrooms and updating calendars.
Handle Branch stationery, order and distribute.
Receive, sort and distribute internal mail.
Request and process branch stationery orders
Request Quotation from Vendors
Followup on outstanding orders
Performs other clerical duties such as filing, photocopying, and scanning.
Making sure that they adhere to all audit requirements in their area,
Maintains safe and clean reception area by complying with procedures, rules, and regulations.