Account Manager - Durban, South Africa - Eazi Access Rental

Eazi Access Rental

Verified Company

Durban, South Africa

3 weeks ago

Posted by:

Thabo Mthembu

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Description

Job Summary

Purpose Statement
To maintain and expand relationships with Account customers, (Assigned to a specific list of named customers (25 Accounts)

Responsible for achieving sales quota and assigned Key Account objectives

Representing the entire range of Eazi company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met
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Position Description

Key performance areas (to translate into a measure of success)

Secure the revenue stream of the business
Budget and forecasting management
Develop potential within Key Accounts
Maintain commercial policy
Customer relationship management
Develop market intelligence and translate into market needs
General Management
Information Flow

Main Outputs and Responsibilities for This Position

The Job is responsible for the following:

AREA / TYPE

Responsibilities
Secure the revenue stream of the business

Execute the monthly Account Sales plan
Develop and maintain Long Term Contract rental

Budget and forecasting management

Forecast Account stock requirements
Deliver Turnover in line with or in excess of the Accounts Budget

Develop potential within Key Accounts

Convert key prospects who have strategic importance or offer valuable business potential
Maximize strategic potential within the Accounts by utilizing National Service Network

Maintain commercial policy

Implement National and Regional Account Customer pricing and service level strategies
Ensure credit management criteria of the business is adhered to
Ensure the decision makers and influencers in the decisionmaking process are identified and called on regularly

Customer relationship management

Build strong customer relationships with the Accounts at different tiers
Know and understand your customers business and needs
Call on Customers that hire from Competitors weekly and feedback information at weekly sales meetings
Oversee call cycles to ensure Accounts receive premium customer service
Monitor customer satisfaction

Develop market intelligence and translate into market needs

Drive product and service expansion opportunities within Accounts
Identify opposition threats and implement strategy to neutralizeGeneral Management
Generate monthly reports regarding the performance of AccountsInformation Flow
Gather and distribute strategic account information to Sales Manager
Strategic account sites for management liaising with Area Sales Consultants
Liaising with Area Sales Consultants daily to ensure service levels are delivered on sites

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Job Evaluation Criteria

Qualifications
Minimum

Grade 12

Recommended

Diploma in Sales and Marketing

Experience

5 Years Sales experience of which 3 years involvement with Accounts Management in a businesstobusiness environment.
3 Years Mining/Construction/Industrial experience an advantage
Rental Industry knowledge an advantage
3 years' experience Working in a CRM environment an advantage

Knowledge