IT Support Technician - Johannesburg, South Africa - Ann Swann Personnel Services
Description
PermanentJHB00148- Information Technology- Gauteng, JHB - Southern Suburbs
- (Market related)
- If you have a passion for IT such as
networking, CCTV,
troubleshooting, installing of
hardware and
software systems, have knowledge of most
Computer Systems and is seeking career growth. Our client based in
Mulbarton (JHB South) is seeking an
IT Support Technician to join their team.
A+ and N+ are essential.
-
Remuneration will be determined based on experience.
Duties and Responsibilities
- Desktop Support (install/reload Windows, troubleshoot, install and configure O365, AV's and Printers)
- Troubleshoot and install hardware, software, and networking systems.
- Knowledge of CCTV will be advantageous.
- Provide support, including procedural documentation and relevant reports.
- Prioritise and manage many open cases at one time.
- Provide Remote and Onsite Support.
- Identification and resolution of hardware/software problems.
- Configuration of various hardware components.
- Proactive monitoring and quality assurance.
- Diagnosis and resolution of desktop problems for end users.
- Office 365 implementation.
- Server installations.
- Network management.
Skills and Knowledge
The successful incumbent must have proficient knowledge in the following areas:
- Computer hardware and software systems and programs
- Computer networks, network administration, and network installation.
- Troubleshooting.
- An efficient communicator, written and verbal.
- Ability to analyse and solve problems and make decisions.
- Work effectively in a team.
Requirements:
- Matric.
- A+
- N+
- Valid driver's license.
- Own reliable transport.
- Overtime when required.
- 2 Weekends per month on standby.
- For more information please contact:
- Brent Proudfoot
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