Receptionist - Bantry Bay - HotelJobs

HotelJobs
HotelJobs
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Bantry Bay, South Africa

2 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

Large Hotel in Bantry Bay requires Receptionist to assist with Front Desk Operations on a day-to-day basis, ensuring guest satisfaction and a seamless arrival & departure process.


  • Checkin of guests: ensuring that this integral step in the guest experience is smooth and adheres to the hotel standards.
  • Checkout of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard
  • Handling guest queries and complaints
  • Daily update of the day sheet during the day
  • Complete courtesy calls
  • Complete daily checklists

Requirements:


  • Grade 1
  • A formal qualification
  • Computer literate
  • At least 2 years' experience in a 4 or 5* Hotel
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