Ah 409788 - Eastern Cape, South Africa - HotelJobs

HotelJobs

Verified Company

Eastern Cape, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Employer Description
An 5* Game Lodge located in the Eastern Cape.

Responsible for assisting the Lodge Manager with the day to day running and efficient operation of the Lodge to ensure exceptional service is delivered to guests in all areas.

Stand in for the Lodge Manager when they are not available. Support Senior Lodge Management to achieve their goals and objectives.

Assist the Lodge Manager with implementing and monitoring policies, processes and standards to ensure an effective and exceptional service is provided to guests.

Stay up to date with changes in policies, ways of working and standards in the industry. Perform all daily, weekly and monthly administrative duties relating to Lodge operations
in line with company policies and procedures. Identify and report all necessary maintenance and ensure they are timeously resolved
Assist with on-the-job training for Lodge staff. Take accountability for the performance of the functions at the Lodge

Qualifications
Qualification in Hotel Management Diploma/Certificate or equivalent.

Skills

At least 3 years of prior working experience in guest relations and/or Assistant Lodge Manager role at a similar 5-star Lodge/Hotel.

High level of competency in spoken and written English. Good working knowledge of GAAP, Opera and Ms Excel (Intermediate level). Driver's license. High level of attention to detail. High level of ability to solve problems independently. High level of knowledge in relation to Guest Relations, F&B, Housekeeping and Front Office.

Benefits
Accommodation. Meals on Duty.