SOC Analyst - Cape Town, South Africa - Black Pen Recruitment

Black Pen Recruitment
Black Pen Recruitment
Verified Company
Cape Town, South Africa

3 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description
**SOC Analyst (BPO/Finance)

Our client is a leading and innovative company at the forefront of transformation, data science, and change management solutions.

With a clear vision to empower businesses, they have garnered a stellar reputation for making organizations more efficient, effective, and customer-centric, while driving substantial revenue growth.

Their commitment to excellence has made them a trusted partner for a diverse array of businesses seeking to thrive in todays fast-paced and ever-changing market landscape.


Job Type:
Full-time | On-site


Requirements:


  • Bachelors degree in Computer Science, and/or 12 years of experience working within a SOC.
  • Previous experience as a member of a security team, preferably in a 24/7 environment.
  • Foundational knowledge of SOC and ITSM toolsets, including SIEM (Security Information and Event Management), EDR (Endpoint Detection and Response), and ticketing solutions.
  • Familiarity with broader IT capabilities such as IP networks, servers, LAN/WAN.
  • Understanding of Active Directory, Windows Servers, Linux Servers, Firewalls, and O36
  • Knowledge of incident categorization, prioritization, and escalation principles.
  • Possess an inquisitive mindset, combined with a high attention to detail and accuracy.
  • Ability to work effectively in a hightempo environment.
  • Strong team player with the ability to collaborate and support colleagues.
  • Excellent verbal and written communication skills.
  • Willingness to continuously learn and improve skill sets.
  • Fluent in written and verbal English

Responsibilities:


  • Providing firstline triage, classification and rapid response for all security alerts across the Group,
  • Investigate alerts, including speaking to site staff across the Group,
  • Suggest opportunities for simplifying and automating processes within the SecOps environment,
  • Work with the SOC Engineering team to reduce falsepositive alerts through tuning,
  • Respond to incidents with calm efficiency, conducting indepth investigation and escalating to L2 analysts as required,
  • Feedback and update SecOps Playbooks, continually refining content throughlife,
  • Preparing and presenting incident analysis reports,
  • Willingness and reliability to work within a shift pattern, including weekends, nights, and holidays is a must
If you are interested, please send

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Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in
**Malta (Europe) and Cape Town (South Africa).
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