Dts Technician - Centurion, South Africa - iMasFinance Co-operative (Ltd)

iMasFinance Co-operative (Ltd)

Verified Company

Centurion, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Purpose:

To complete ISIS calls within the SLA. To maintain all Iemas workstations according to best practice and ensuring that all IT equipment is in working order.

Job Outputs:

Trouble shooting and / or solution and / or completion of incidents within SLA.
Escalate incidents to third level support.
Management feedback and reporting upon request
Trouble shooting and / or solution and / or completion of incidents within SLA.
Escalate incidents to third level support.
Management feedback and reporting upon request

Planning and roll out of a new site.
Hardware and Software Projects as business requirements and SLA.
Workstation setup ,image setup and maintenance.

Qualifications:

Grade 1
Certificate
A+; MCP
Certificate

-ITIL knowledge; N+ Qualification; MCSE

Experience:

Minimum of 12 years' applicable experience

Knowledge and Skills:

Knowledge:
Understanding of all aspects relating to IT Infrastructure (LAN, WAN, Servers, Desktops, Security, Telecoms, Microsoft, UNIX); Working and current knowledge of Desktop Operating Systems and MS Shrinkwrap Application; Problem solving skills & Analytical skills; Technological acumen; Project Management Skills (Ability to work in Project Teams); Customer Relations

Apply