Systems Administrator - Cape Town, South Africa - ESET
2 weeks ago
Description
The Company:4D Innovations Group (Pty) Ltd t/a
ESET Southern Africa
Role Name:
Systems Administrator
Department:
IT
Location:
Belmont Square, Rondebosch, Cape Town
Type of Position:
Full-time
Hours of work:
Monday - Friday, 08:30 to 17:00
Role summary:
Educational qualifications:
- Any completed tertiary education would be beneficial:
Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA))
Requirements:
- Proven 5 years of experience as a System Administrator, Network Administrator or similar role
- Strong background in Linux/Unix Administration.
- Working knowledge of administrating of Type 1 Hypervisors and related virtualization
- Strong knowledge of networks (LAN, WAN, NAT, VLANS, Tunnels)
- Experience using RADIUS AAA.
- Experience using databases.
- Ability to use a wide variety of opensource technologies and cloud services (experience with AWS is required).
- A working understanding of code and scripting languages (bash, PowerShell, Python, Perl, etc).
- Knowledge of best practices and IT operations in a secure, alwaysup, alwaysavailable service.
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Resourcefulness and problemsolving aptitude, and ability to selfupskill
- Excellent communication skills
- Knowledge of Infrastructure as Code (Terraform) beneficial
- Knowledge of AWS beneficial
Daily Responsibilities:
Career Path Core competencies
Communication
- Listens to others and accepts input from team members.
- Clearly articulate ideas and thoughts verbally.
- Accurately prepare written business correspondence that is coherent, grammatically correct, effective and professional.
- Ability to formulate & present reports pertaining to all duties and responsibilities.
General Objectives for position
- Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Develop and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research, recommend and develop innovative, automated approaches for system administration tasks.
- Research and recommend best practices to mitigate all technical risk areas to the business (including but not limited to appropriate DR and BC plans, systems and procedures).
- Always ensure practical but highest levels of technical security for the group.
- Actively identify approaches that leverage our resources and provide economies of scale.
- Actively look for more costeffective tech options that do not compromise on quality or security.
Group-Partner Relationship Management
- Maintain relationships with Suppliers: Building maintenance, Generator maintenance, software/hardware providers, Internet providers, Telephone provider, cloud service providers
Operations and Support
- Maintain shared physical Group facilities: Network, and when necessary, Meeting Rooms and Powerdistribution.
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Perform regular security monitoring to identify any possible intrusions.
- Perform regular file archival and purge as necessary.
- Assist, when necessary, with creating, changing, and deleting user accounts per operational requirements.
- Assist, when necessary, with administering thirdparty cloud services, maintaining user access and permissions.
- Provide Tier III (OR VIP) support per request from various constituencies. Investigate and troubleshoot issues.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Configure outbound and inbound firewall rules.
- Configure switches, APs, and VLANs for internal and external routing.
- Develop expertise to train colleagues on new technologies
- Create and/or maintain technical documentation, manuals and IT policies
- Develop and integrate automation processes.
Maintenance
- Maintain operational, configuration, or other procedures.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, and resource optimisation as required.
- Assist with documentation and technical specifications for planning and implementing new or upgrades of IT infrastructure.
- Maintain server room equipment and related items.
Professional Qualities
Teamwork
- Establish harmonious working relationships with team members.
- Appreciate each team members' contribution and value each individual member.
- Display a positive attitude.
- Demonstrate flexibility in daytoday work.
- Set high standards of performance for oneself.
- Willing to step outside of the confines of your jo
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