- Building and developing new business introductions and relationships.
- Opportunities need to be recognised and developed to the advantage of the organisation.
- Develop engagement strategies. These strategies need to be documented and followed – up by regular meetings and communication. Feedback needs to be given to all relevant departments within the organisation to provide answers or follow-ups.
- Finalise new fund or review documents and sign proposals.
- Submit abovementioned documents to the relevant departments within the organisation for them to be able to execute implementation.
- Achievement of approved targets. Targets will be set as agreed and monitored.
- Request risk quotations from different service providers and establish SLA's with the providers. This must be done accurately and within the necessary SLA as agreed.
- Follow-up and liaise with different risk providers regarding outstanding quotations. The SLA must be used as guideline to secure that risk providers act within certain periods.
- Compile cost comparisons for clients regarding different risk providers and benefits. These comparisons must be of such a standard that it can be presented to the client to make an informed decision.
- Complete proposal document and member summary for SALT UMBRELLA FUNDS within 48 hours after receiving all the necessary information. Any queries regarding outstanding requirements should be dealt with in 24 hours after receiving information.
- Ensure the attendance list is completed and filed according to the FAIS requirements and that the parties meet all FAIS requirements.
- Manage team members diaries and arrangement of travelling logistics
- Attendance of industry events and networking sessions, as approved by the executives
- Introduce client relations consultant to client. Explain process to client and define the different roles each individual plays within managing the fund.
- Member presentations with client relations consultant. This should took place at least annually but preferable bi-annually with each client.
- Follow up with client relations consultant regarding finalisation of member booklets and any outstanding issues relating to any funds under administration.
- Establish relationships with all major unions and representatives and present company's products and services. Provide written feedback to management regarding the progress
- Participate in work forums created by the employer such as Occupational Health and Safety and Employment Equity
- Prospecting of minimum three new clients per week. Direct or indirect. (Direct meaning need to prospect directly/Indirect through IFA's).
- Develop engagement strategies with all new clients as per the above.
- Present to new potential clients and also existing clients on the full Salt EB value proposition.
- Build and develop new business introductions and relationships
- Prepare member presentations and present to new/existing clients
- Meet with employers to discuss the establishing of management committees. Coordinate meetings and minutes of meetings.
- Get quotations from all risk service providers for annual risk reviews and do comparison for clients.
- Arrange client meetings and presentations to provide annual feedback and maintain the relationship
- Maintain relationship with risk providers and arrange quarterly meetings with them for updates
- Complete proposal documents for new clients within 48 hours after receiving all the necessary information.
- Ensure that the attendance list is completed and filed in accordance with the FAIS requirements.
- Write report and submit to supervisor after meetings
- Keep record of all written communication with clients/members including internal communication
- Assist with the coordination of external marketing events and the logistic thereof
- Assist with the supply and distribution of marketing material
- Attend industry events and networking sessions as approved by the executives
- To improve and sustain good client relations with our existing clients and new clients.
- Client Relations also include the customer complaints and the way the individual deals with it on behalf of the company.
- The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.
- This could be in the form of innovative ideas as well as the task of compiling reports.
- Engage and list the current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutions.
- The ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily.
- Have the ability to communicate via different communication channels.
- Ensure that judgement and attention to detail is applied to all tasks role.
- Ensure that task are completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.
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Snr Business Development Consultant - Johannesburg, South Africa - Salt Employee Benefits
Description
The primary purpose of the role is to Prospect new business clients. This will be for direct business and broker business. Further it is expected that the incumbent will present the company to potential clients (direct business or broker business).
Responsibilities:
New Business Acquisition
Business Retention
Administration
Client Relations
Required Knowledge: