Accounts Administrator - Bedfordview, South Africa - Bitventure Consulting
Description
Are you ready to embark on a thrilling journey in the world of FinTech? Do you have a knack for passion for providing exceptional client experiences? If YES, we want YOU to be a part of our dynamic and forward-thinking team as a Key Accounts Administrator at Bitventure, a pioneering force in innovation.
Why Bitventure?
At our core, we are driven by a powerful vision; to foster sustainable businesses by mitigating risks and boosting revenue.
What's in it for you?
An environment where success is mot just encouraged, but inevitable:
- Digital Transformation Industry Leader
- Diverse and collaborative culture
- Professional growth opportunities
- Meaningful work
- Competitive Remuneration and Recognition
What we are looking for:
- Grade 12, a certificate or studying towards a Diploma/Degree in Business or similar a plus
- At least 12 years experience in Key Accounts Management a plus
- Excellent communicator and relationship builder
- Attention to detail, and excellent organisational skills
- Willing to learn and grow in the role, going over and beyond
What you'll be doing:
- Collaborate with teams to develop project plans and ensure accurate configuration.
- Coordinate the training process for successful client onboarding, verifying accurate documentation completion to ensure successful client transitions.
- Support the team in ensuring client stability, proactively addressing problems and ensuring high levels of client satisfaction.
- Build relationships with key stakeholders within client organisations, fostering trust and continuous engagement.
- Identify opportunities to upsell/crosssell and expand the client base.
Ability to commute/relocate:
- Bedfordview, Gauteng: Reliably commute or planning to relocate before starting work (required)
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