Junior Travel Specialist - Johannesburg, South Africa - HotelJobs
Description
Our client, a luxury travel brand, is looking for a Junior Travel Specialist who will give passionately to their role, work tirelessly and have the guest experience at the core of their focus daily.
KEY OUTPUTS:
- Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailormade itineraries.
- Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents.
- Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
- Working hours early and late shift, and emergency duty, on a weekly rotational basis.
- Proactive selling of all products and services ensuring the best possible experience for the guests.
SKILLS & KNOWLEDGE REQUIRED:
- 1 to 4 years of Travel Specialist experience.
- Understanding of travel industry channels.
- Excellent computer skills including:
- WETU advantageous
- Tourplan advantageous
- Good understanding of terms and conditions, product knowledge, third party and product destinations.
- A good knowledge of South Africa, Southern and East Africa preferable more training will be provided should the applicant prove successful.
- Calm and professional manner of servicing agents and guests.
- Problemsolving skills.
- Experiential creativity (crafting the ultimate guest experiences).
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